This Privacy Policy explains how KartonKutu.al ("we", "us", "KartonKutu.al") collects, uses, and protects your personal data when you visit kartonkutu.al (the "Site"), submit a quote request, or contact us.
KartonKutu.al is committed to processing personal data in line with Turkey's Personal Data Protection Law No. 6698 ("KVKK"). Our formal KVKK disclosure text is available on the Data Protection page.
Data Controller
For personal data processed through this Site, the data controller is KartonKutu.al. For any privacy-related questions, you can reach us through:
- Email: info@kartonkutu.al
- Phone: 0541 016 20 28 / 0536 294 28 20
Personal Data We Collect
We only collect personal data that you provide to us directly — the Site does not run any background advertising or tracking software. Specifically:
- Quote request and contact forms: full name, company name, email address, phone number, industry and box-type preferences, product dimensions and quantity, printing/material/colour preferences, any free-text message you include, and any design or sample files you choose to upload.
- Direct contact: the name, contact details, and message content you share when you email or call us.
- Technical data: standard server-log information such as IP address, browser/device information, access date and time, and the page requested.
- Cookies: the session and security (CSRF) cookies required for the Site to function. See "Cookies and Technical Data" below.
We do not intend to collect special categories of personal data (health, religious belief, biometric data, etc.) through the Site — please avoid entering this kind of information into any form field.
How We Use Your Data
- To review your quote request and prepare a tailored price quote and production recommendation
- To contact you about your request and answer your questions
- To review any design or sample files you upload as part of the quoting and production process
- To manage our customer relationship and keep track of past requests
- To keep the Site secure, functional, and protected against misuse
- To comply with our legal obligations
Cookies and Technical Data
The Site does not use third-party advertising or analytics cookies. The only cookies in use are the session cookie required for the Site's core functionality and the CSRF (cross-site request forgery protection) cookie that secures form submissions. These cookies are used solely for authentication and form security, and are scoped to your browser session.
Sharing Your Data
We do not share your personal data with third parties unless there is a clear legal requirement to do so, or it is necessary to fulfil your request (for example, with the suppliers who provide the Site's hosting/infrastructure). Your data is never sold or rented to third parties for marketing purposes.
Data Retention
We retain quote request and contact form data for as long as reasonably necessary to evaluate your request and manage any resulting business relationship, while also observing our legal retention obligations. Data that is no longer needed is deleted or anonymised.
Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. That said, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Under KVKK Article 11, you have the right to: learn whether your personal data is being processed; request information about it; learn the purpose of processing and whether it is used accordingly; know the third parties to whom it is transferred, domestically or abroad; request correction of incomplete or inaccurate data; request deletion or destruction once the grounds for processing no longer apply; request that these corrections be notified to third parties to whom the data was transferred; object to a result that is to your detriment arising from analysis of your data exclusively through automated systems; and claim compensation for damages arising from unlawful processing.
How to Reach Us
To exercise the rights above or ask us anything about privacy, contact info@kartonkutu.al or call 0541 016 20 28. We will review your request and respond within a reasonable time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or applicable law. The current version is always published on this page.